Stansted Airport Taxi FAQs
Q1. Are there any extra charges if my flight is delayed?
No, the fixed price you booked stays the same even if your flight is delayed. We track your flight automatically and allocate your driver 60 to 90 minutes before the rescheduled landing time. You get 45 minutes free wait time at the terminal from the moment your flight lands. Beyond 45 minutes, waiting time is charged at £20 per hour pro rata.
Q2. How many passengers and how much luggage can each Stansted Airport taxi carry?
A saloon takes 4 passengers, 2 large suitcases and 2 small bags. A business class car carries the same. A 6-seater MPV carries 5 passengers, 3 large and 2 small bags. An 8-seater minibus carries 8 passengers, 8 large and 8 small bags. If you are over capacity for any tier, choose the next vehicle up at booking.
Q3. What is your Stansted Airport taxi cancellation policy?
Cancellations made more than 24 hours before pickup are fully refunded. Within 24 hours, our published refund policy applies. See our refund policy page for the exact terms. If your flight is cancelled by the airline and you re-book with us, there is no cancellation charge.
Q4. Do you track flight delays at Stansted?
Yes, every Stansted Airport pickup is flight-tracked. We pull live status directly from your airline and allocate your driver 60 to 90 minutes before the rescheduled landing time. You do not need to call us if your flight is delayed. We already know.
Q5. Do you provide baby and booster seats?
Yes, baby and booster seats are free for children aged 1 to 12. There is no extra charge. Tick the child-seat option at booking and tell us the number of seats plus each child's age. We fit the correct seat type before pickup.
Q6. What is the Stansted Airport Meet & Greet service?
Meet & Greet is a £20 add-on. Your driver waits inside the Stansted arrivals hall holding a sign with your name, then helps with your luggage to the car. We recommend Meet & Greet for international arrivals, first-time travellers, families with young children, and any pickup with heavy or oversized luggage. Standard pickup at the short-stay car park is included in your base fare.
Q7. How do I find my driver at Stansted Airport?
Your driver's name, telephone number and vehicle registration are sent by email before your flight lands. Message your driver directly on WhatsApp once you have cleared customs. No UK SIM card? Connect to Stansted's free airport WiFi (network: _StanstedAirport) and message your driver on WhatsApp. If you cannot find them, our 24/7 UK booking team is one call away on 01582 22 80 80.
Q8. Are the pickup and drop-off charges included in my Stansted taxi price?
Yes, every Stansted Airport taxi quote includes the £10 Express Set Down drop-off charge and the short-stay car park pickup charge on the return leg. There are no hidden surcharges added at the end of the journey. The price you see at booking is the price you pay.
Q9. Is there a waiting time charge at Stansted Airport?
The first 45 minutes after your flight lands are free. This covers immigration, baggage reclaim and walking to the pickup point. After 45 minutes, additional waiting time is charged at £20 per hour pro rata. We do not apply surge or premium rates for late-night arrivals.
Q10. How much is a taxi from London to Stansted Airport?
A taxi from central London to Stansted Airport starts from £108 for a saloon and £158 for an 8-seater minibus. The fixed price includes the £10 airport drop-off charge, flight tracking, and 45 minutes free wait on the return leg. East London pickups closer to the M11 cost less. Use our fare calculator for an exact price from your London postcode.
Q11. How long does a taxi take from London to Stansted Airport?
A taxi from central London to Stansted Airport takes approximately 75 minutes via the M11 motorway, off-peak. Peak-time journeys can extend to 90 minutes or longer. East London postcodes closer to the M11 entrance are faster. Your driver picks the fastest route on the day based on live traffic.
Q12. Are your drivers licensed and insured?
Yes. All UK Airport Taxi drivers are licensed by Luton Borough Council and Transport for London (TfL), and hold an enhanced DBS check. Every vehicle is fully insured for hire and reward use. You can verify driver licence details on request.
Q13. Can I book a Stansted Airport taxi for a same-day flight?
Yes, same-day bookings are accepted subject to fleet availability. For early-morning departures between 03:30 and 06:00, book at least 12 hours in advance to guarantee your preferred vehicle. For arrivals, you can book as soon as your inbound flight is confirmed and the system will track it automatically.